The customers receive a payment slip with a barcode in addition to their invoice or refund either via text message, e-mail or mail.
STEP 02
Pay or pay out at a retail partner
The barcode gets scanned at a viafintech retail partner store and the customer either pays the invoice or receives a refund.
STEP 03
Receive confirmation
You receive a payment confirmation in near-time.
CUSTOMERS THAT TRUST IN US
See how others benefit from our services
“With viacash we offer our members an alternative payment for co-payment invoices, that can also be easily used by trusted persons. In case of sickness this is great relief for our insured.”
Helge Neuwerk
Digitalize your customers with fully automated payment handling, no manual post-processing necessary
Use a complementary payment method, no cannibalization of direct debit customers
Avoid a costly dunning process
Divest your own cash payment infrastructure
Expand your customer service and differentiate yourself from the competition
“With the viacash solution we offer our insured an additional, simple payment method that leads to an increased inflow of payments.”
Manfred Hausmann
Additional earnings through usage of cash reserves
Avoid further dunning steps
Use a simple, anonymous and GDPR-compliant payment method
Increase your customer service by offering customers to pay their debt with cash
Benefit from our 100% payment guarantee
Lower your payment default
“In more than 10.000 cases, premium credits were paid through viacash. The positive feedback from our customers confirms our commitment to innovative and digital services. This is how we simplify our customers’ lives.”
Hannes Kaller
Replace expensive existing cash out solutions like checks
Fully automate the payout of refunds and credit
Increase your customer service by offering customers to pay their debt with cash
Provide a convenient pay out network integrated in the daily life of your customers
BILL PAYMENT
COLLECTIONS AND DISBURSEMENTS
PAYOUT-
SOLUTIONS
API
Use a fully automized interface in order to handle all your processes. Used for direct integration into the ERP system.
SFTP
Used for mass processes, e.g. in dunning, independent from the ERP system.