Privacy Notice

Please read this notice carefully to understand our policies and practices regarding your personal information and how we will treat it. Contact Us details are provided at the end of the notice for feedback or any enquiries you may have. If you want to know more about your rights, or you want to exercise them, please visit our dedicated rights page found on our Paysafe website.
This notice applies to viafintech GmbH, a company established in the Federal Republic of Germany, as part of the Paysafe Group, which use different trading names in different territories. The companies that are part of the Paysafe Group can be found at the end of this document. The reference to Paysafe (including “we,” “us” or “our”) includes those companies and all relevant group affiliates.
References to “you” in this notice are to the individual who is accessing or applying to use the Services (as defined below) either on your own account or on behalf of a business. This includes, in relation to a customer or prospective customer of Paysafe, any sole trader and any principals, including the managing and financial directors, any other directors and officers, shareholders, partners and beneficial owners of a customer, as well as any member of staff accessing or using the Services on behalf of a customer. Paysafe is committed to protecting your privacy and will take all appropriate steps to ensure that your personal information is treated securely and will be collected, used, stored, and disclosed in accordance with this notice. This notice (together with our terms of use applying to any specific services you may purchase or use) applies:
• to the website/portal features and services provided to you when you visit our websites, portals, or our payment panels our clients may use on their websites.
• when you apply to use and/or use Paysafe’s products and services (including any loyalty or reward schemes, whether points-based or otherwise (“Loyalty”), as well as when you request changes to the services you are using.
• to your use of software including terminals, mobile and desktop applications provided by Paysafe; and
• to email, other electronic messages including SMS, telephone, web chat, website/portal and other communications between you and Paysafe.
Together these are all referred to in this notice as “Services.”

INFORMATION WE MAY COLLECT FROM YOU

COLLECTING YOUR INFORMATION

WHAT WE USE YOUR PERSONAL INFORMATION FOR

DISCLOSURE OF YOUR INFORMATION

MONITORING

WHERE WE STORE YOUR PERSONAL INFORMATION

HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

YOUR DATA PROTECTION RIGHTS

AUTOMATED DECISION MAKING

LEGAL BASIS FOR PROCESSING

DO NOT TRACK

COOKIES

CHANGES TO OUR PRIVACY NOTICE

LINKS TO THIRD PARTY SITES

GLOBAL NOTICE

EU REPRESENTATIVE

UK REPRESENTATIVE

CONTACT US

List of entities processing personal information