Public Authorities - viafintech

OUR CUSTOMERS

HOW IT WORKS

STEP 01

Receive barcode

The tenant receives a barcode via e-mail, mail or text message together with the bill payment reminder.

STEP 02

Pay at a retail partner

The barcode gets scanned at a viafintech retail partner store and the tenant can pay the outstanding amount easily. Alternatively, the tenant receives a payout.

STEP 03

Receive confirmation

You receive a payment confirmation in near-time.

USE-CASES

See how you can benefit from our services

“With viacash, you can provide your customers with an easy solution to pay their fees using cash. This leads to a decrease in dunning processes and to an increase in incoming payments.”

Digitalize cash-affine customers with fully automated payment handling

No manual post-processing necessary

Use a complementary payment method, no cannibalization of direct debit customers

Avoid a costly dunning process and reduce enforcement

Substitute your own expensive cash infrastructure

“Jenarbeit – Jobcenter der Stadt Jena has been using the advantages of cashless payment transfer with Barzahlen/viacash for people without a bank account for quite some time. The previous practice of handing over funds on site at specific times and in person has been successfully developed into a digital solution. This innovative approach has been well received by all those involved. In particular, the fact that it is possible to disburse funds at many locations, and at very flexible times (in some cases 24 hours a day and even at weekends), has been convincing. In addition, the need to hold large amounts of cash has become obsolete, which represents a major added value for our work in terms of security.”

Matthias Welsch

Fully automate all your payout processes

Improve your customer orientation

Substitute expensive, existing solutions like checks, machines, tills and significantly reduce costs

Provide a convenient pay out network integrated in the daily life of your citizens

“In the past, large amounts of cash had to be kept on hand or solutions had to be found by means of cheque payments with a high administrative effort for aid recipients to whom, for various reasons, transfers to a bank account are not possible at times. Since August 2020, we have completely replaced cash and cheque payments in the Social Welfare Department and the Migration Office by using barcodes with viacash. The changeover to this simple digital solution was smooth. Everyone is happy with this more secure and simpler option. The solution has convinced us so much that we are looking for further areas of use for deposits in various departments.”

Michael Armbruster

Fully automate all your payout processes

Improve your customer orientation

Provide a convenient pay out network integrated in the daily life of your citizens

Substitute expensive, existing solutions like checks, machines, tills and significantly reduce costs

“viacash also allows for cash payments when digitalizing public processes like e-government solutions and, thereby, also allows every citizen to use e-government services independent from their payment behaviour.”

Allow every citizen to use e-government services independent from their payment behaviour

Improve your citizen orientation by providing a web-based self-service solution

Avoid further dunning steps by offering a 24/7 service and a cash payment solution online

Seamless and proven online processes used by several hundred e-commerce shops

“With viacash you can offer your customers the possibility to settle their outstanding claims by using their cash reserves.”

Additional earnings through usage of cash reserves

Avoid further dunning steps and lower payment defaults

Use a simple, anonymous and GDPR-compliant payment method

Increase your customer service by offering them to pay their debts with cash

Differentiate from your competitors

BILL PAYMENT

PAYOUT I

PAYOUT II

ONLINE PORTAL

CLAIM MANAGEMENT

SOLUTIONS

API

Used for direct integration into the ERP system to handle all processes.

SFTP

Used for mass processes, e.g.
in dunning, independent from the ERP system.

viafintech Application

Use the web-based interface to
individually generate barcodes, used e.g.
in service centers or in direct
communication via phone.

INTEGRATION PARTNERS